I can't use this curler. I can't even get to to touch my eyelashes. It runs into my eye socket bones first. The design is terrible. I don't know why it gets such high praise.

When I was unable to purchase Shu uemura eyelash curler in-person at store, I purchased another brand. Big mistake! While it looked similar, there was no comparison in result. The curl did not last and my pinched my eyelids more than once with a substitute curler. After receiving my Shu uemura curlers (yes I ordered more than one so I will never be without) in the mail, my eyelashes look amazing. Accept no substitutes.

I ordered one of this eyelash curler years ago after reading about it in a magazine. Since then, I've probably order two more. One to keep at work and one to keep in my travel bag. This eyelash curler fits my eye shape perfectly. No pinching or pulling. I'm ordering another one today. Thanks for keeping this product the same! I love it!!! Sharon

I don't know what it is about this eyelash curler that makes it so special. It looks like many of the others, but it is not. Something is different, and it really makes a difference. I have been using this curler for many years. There is nothing like it.

the quality of the "new ones" or "new and improved" DOESN'T WORK FOR EVERYONE! - THE RUBBERS ARE TRASH! DON'T LAST, split in the center both of them. dosen't even last a year. make replacement rubbers, what is wrong with you people. Why did you guys change the old version. The classic version was perfect! SOMETHINGS ARE CLASSIC FOR A REASON. bring the old one back! this one doesn't open very wide! it's made for "one size fit all" well this doesn't work for me! I'm Spanish have big almond shape eyes and have really long lashes. This doesn't not work for almond eyes deep-set!!!!!! The rubber is so pushed up that it dosent even get all my lashes. some people have lash hairs fully around the eyes HELLO!!!!!!!!!!!!!!!!!!!!!! OK AFTER MUCH WORK, (b/c I know the old ones and how they worked) it does work a little after much pressuring and turning my hand to curl my LEFT eye in an awkward way. NOT HAPPY AT ALL THIS WAS CHANGED TO FIT MOST. this is a cheap remade version! CHEAP CHEAP CHEAP hence the price drop. I mean charge more make it right.