I fell in love with this curler from the get. I’ve gotten so used to this cutler that it’s very uncomfortable to use a regular one. The only problem I have with it it’s not the curler itself, it’s that not having replacement rubber tips for it. The piece fell out of my wand and you don’t sell replacements for it. That’s a big shame! Not I have a curler I love but I can’t use it anymore. You should seek replacement rubber tips for it. I’m sure that ppl who love this curler wand will be more than willing to pay for it. I rated this a 4 star because of this issue otherwise it would’ve been a10 Star for me. Do consider.

I have attempted to use a "regular" eyelash curler twice in my life, I am 39 yrs old, and both times was pinched and scared I was going to rip my eyelashes out. So I decided eyelash curling just wasn't for me....until I tried this curler!! I bought it to use on my wedding day after doing a ton of research and was instantly hooked. Now I curl my lashes everyday and it's a breeze. I will continue to use this s-curler forever, but the huge downside of this product is that the black pad falls out, and the white pad that fits over the metal part which rests against your eyelid while curling - also comes off easily. They do not move or come off while using, but I have to store the curler in a container on my counter seperate from anything else. If tossed into a drawer or bag with other makeup items, you will have to go scrounging for the missing pads. I really wish Shu Uemura would offer replacement pads. Seems like it would be a simple solution to make this product more long lasting.

I still can't get this right. I end up pinching myself and not getting a good curl.

I love the fact that this is smaller than the usual size. It allows me to curl just part of my lashes, i.e. the lashes near my inner corners. It doesn't pinch my lashes either.

I bought this as a matter of fact, i purchased 3 of these lash curlers for myself and 2 of my daughters. It is a terrible product. It's much harder to use and feels like it may pull out our lashes. I'm afraid I may poke my eye with it as well. It surely does not work like the original lash curler. very disappointed.