help center
how can we help?
registering
you’ll need to register before you can place an order with shu uemura.
as long as you have a valid email address, then you can head over to our sign up page to get in on all the action.
we do not want you to lose out on our exclusive offers, so you can choose to receive our notifications when registering.
if you are already registered and wish to receive these emails, you can login to your account and change the 'email preferences' option.
it’s easy to make changes to your details, whether it’s your payment information, password or address book.
log-in to your account and you’ll see a range of categories at the bottom of the page under ‘account settings’.
you can rest assured that shopping with shu uemura is safe.
we’re fully compliant with the data protection act so we care about keeping your details secure.
for further information, please visit our Privacy Policy page.